Das sind deine Aufgaben bei uns:
Im Rahmen des 1st Level Support nimmst du Anrufe oder Emails entgegen, leistest erste Hilfestellung bei (technischen) Problemen oder leitest diese bei Bedarf zur weiteren Bearbeitung an den 2nd Level Support weiter
Einrichtung und Verwaltung von neuen und bestehenden Benutzerprofilen
User-Management in der Windows Active Directory und der MS-Office-M365-Cloud
Durchführung von Fehleranalysen und Erarbeitung von Lösungsvorschlägen
Dokumentation und Nachverfolgung von Supportfällen
Unterstützung des 2nd-Level-Supports bei IT-Projekten
Das wünschen wir uns von dir:
Erste Erfahrungen im IT-Bereich und dem IT-Support
Abgeschlossene IT-Ausbildung oder vergleichbare Ausbildung im IT-Umfeld, bei entsprechenden Kenntnissen auch gerne Quereinsteiger
Praxiserfahrung im Microsoft-Client-Umfeld sowie grundlegende Kenntnisse in der Netzwerkadministration
Gute Kommunikations- und Teamfähigkeit sowie analytische Fähigkeiten
Selbstständige und zuverlässige Arbeitsweise
Führerschein der Klasse B
We look forward to your application!
We look forward to your application!
We look forward to your application!
Just send us your documents and we will get back to you as soon as possible.
Just send us your documents and we will get back to you as soon as possible.
Just send us your documents and we will get back to you as soon as possible.
Just send us your documents and we will get back to you as soon as possible.
Julian Schulz
IT-System-Administrator
Julian Schulz
IT-System-Administrator
Julian Schulz
IT-System-Administrator
Julian Schulz
IT-System-Administrator
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What benefits our employees enjoy at ibeco
What benefits our employees enjoy at ibeco
What benefits our employees enjoy at ibeco
Unlimited employment contract
We plan long-term, therefore all our contracts are indefinite.
Unlimited employment contract
We plan long-term, therefore all our contracts are indefinite.
Unlimited employment contract
We plan long-term, therefore all our contracts are indefinite.
Unlimited employment contract
We plan long-term, therefore all our contracts are indefinite.
Homeoffice
In some situations, it's more sensible to work from home. Depending on the requirement, we will coordinate with you your optimal work environment.
Homeoffice
In some situations, it's more sensible to work from home. Depending on the requirement, we will coordinate with you your optimal work environment.
Homeoffice
In some situations, it's more sensible to work from home. Depending on the requirement, we will coordinate with you your optimal work environment.
Homeoffice
In some situations, it's more sensible to work from home. Depending on the requirement, we will coordinate with you your optimal work environment.
State-of-the-art IT equipment
In addition to ergonomic workstations, we also ensure modern working conditions for infrastructure such as laptops, monitors, and applications.
State-of-the-art IT equipment
In addition to ergonomic workstations, we also ensure modern working conditions for infrastructure such as laptops, monitors, and applications.
State-of-the-art IT equipment
In addition to ergonomic workstations, we also ensure modern working conditions for infrastructure such as laptops, monitors, and applications.
State-of-the-art IT equipment
In addition to ergonomic workstations, we also ensure modern working conditions for infrastructure such as laptops, monitors, and applications.
Ergonomic workplace
Whether standing or sitting, our ergonomic workspaces with height-adjustable desks provide you with an optimal working environment at all times.
Ergonomic workplace
Whether standing or sitting, our ergonomic workspaces with height-adjustable desks provide you with an optimal working environment at all times.
Ergonomic workplace
Whether standing or sitting, our ergonomic workspaces with height-adjustable desks provide you with an optimal working environment at all times.
Ergonomic workplace
Whether standing or sitting, our ergonomic workspaces with height-adjustable desks provide you with an optimal working environment at all times.
Training and further education at the highest level
You want to become an expert in your field? We support your initial and continuing education and accompany you on your way.
Training and further education at the highest level
You want to become an expert in your field? We support your initial and continuing education and accompany you on your way.
Training and further education at the highest level
You want to become an expert in your field? We support your initial and continuing education and accompany you on your way.
Training and further education at the highest level
You want to become an expert in your field? We support your initial and continuing education and accompany you on your way.
Company car for private use
You will receive from us, depending on your position and agreement, a company car that you can of course also use privately. We also cover all service benefits and fuel costs.
Company car for private use
You will receive from us, depending on your position and agreement, a company car that you can of course also use privately. We also cover all service benefits and fuel costs.
Company car for private use
You will receive from us, depending on your position and agreement, a company car that you can of course also use privately. We also cover all service benefits and fuel costs.
Company car for private use
You will receive from us, depending on your position and agreement, a company car that you can of course also use privately. We also cover all service benefits and fuel costs.
Betriebliche Altersvorsorge
We take care of your retirement and provide you with a tax-free contribution to your occupational pension scheme.
Betriebliche Altersvorsorge
We take care of your retirement and provide you with a tax-free contribution to your occupational pension scheme.
Betriebliche Altersvorsorge
We take care of your retirement and provide you with a tax-free contribution to your occupational pension scheme.
Betriebliche Altersvorsorge
We take care of your retirement and provide you with a tax-free contribution to your occupational pension scheme.
Urlaub Plus
Rest is important to us! With us you get 8 days of statutory leave in addition.
Urlaub Plus
Rest is important to us! With us you get 8 days of statutory leave in addition.
Urlaub Plus
Rest is important to us! With us you get 8 days of statutory leave in addition.
Urlaub Plus
Rest is important to us! With us you get 8 days of statutory leave in addition.
Vorteile-App
Urlaub, Mittagessen & Internet. Wir greifen dir unter die Arme und beteiligen uns steuerfrei an deinen Kosten.
Vorteile-App
Urlaub, Mittagessen & Internet. Wir greifen dir unter die Arme und beteiligen uns steuerfrei an deinen Kosten.
Vorteile-App
Urlaub, Mittagessen & Internet. Wir greifen dir unter die Arme und beteiligen uns steuerfrei an deinen Kosten.
Vorteile-App
Urlaub, Mittagessen & Internet. Wir greifen dir unter die Arme und beteiligen uns steuerfrei an deinen Kosten.
Regular team events
Ob beim Kölner Karneval, beim Wasserski oder Golfen. Bei uns geht es nicht immer nur ums Geschäft, auch der Spaß soll nicht zu kurz kommen.
Regular team events
Ob beim Kölner Karneval, beim Wasserski oder Golfen. Bei uns geht es nicht immer nur ums Geschäft, auch der Spaß soll nicht zu kurz kommen.
Regular team events
Ob beim Kölner Karneval, beim Wasserski oder Golfen. Bei uns geht es nicht immer nur ums Geschäft, auch der Spaß soll nicht zu kurz kommen.
Regular team events
Ob beim Kölner Karneval, beim Wasserski oder Golfen. Bei uns geht es nicht immer nur ums Geschäft, auch der Spaß soll nicht zu kurz kommen.